Frequently Asked Questions

How Do I pay my HOA dues?

As a resident of a Campbell community ( Briar Bay Master Association ), you can handle electronic payment of Association Dues and update your contact information at campbellportal.com.

How do I order Estoppels ?

You can order Estoppels at CPMresales.com

Who do I address with questions about Estoppels ?

Any questions about estoppels can be directed to cpmresales@campbellproperty.com.

How do I access my Gatekey?

Download GateKey Resident App for the front gate. If you need assistance resetting your username and password or updating your permanent visitor list, please email [email protected]

What are the Amenities Hours & Rules?

Hours: 5 AM – 11 PM Daily
Guests must be accompanied by a resident; Residents are limited to 4 guests Children under 16 must be accompanied by adult No one under the age of 12 in the gym at any time Proper gym attire required More information posted in clubhouse.

What does the HOA Dues Include?

The monthly dues go towards 3 Full Time onsite employees (2 CAMs and 1 Maintenance person), 24-hour security gate coverage, overnight Rover (parking enforcement), Part-time Concierge Security in the Clubhouse, Common Area Landscaping & Pest Control, Reserve Funding and Amenities including: Gym, Pool, Splash Park, Playground, Tennis Courts, and Pickle Ball Courts coming soon!

Where is the Lend & Loan Library?

Come check out our new Lend & Loan Library in the Clubhouse!

What are the Trash Days?

Bulk Trash & Vegetation …………………………………………. Tuesday
Recycling ……………………………………………………………… Wednesday
Regular Garbage Pickup …………………………………………. Wednesday & Saturday
* PLEASE DO NOT PUT OUT NO EARLIER THAN 5PM THE NIGHT PRIOR In Library in the Clubhouse!

How do I rent out the Clubhouse?

You can download the rental form / agreement right here: Access Form.

Where can I get my commercial Vehicle Parking permit?

You can download the rental form / agreement right here: Access Form.