Frequently Asked Questions

How Do I pay my HOA dues?

We use BB&T ( now TRUIST ) to make online payments here: Access Payment site

How do I order Estoppels ?

You can order Estoppels at Estoppels.com

How do I access my Gatekey?

Download GateKey Resident App for the front gate. If you need assistance resetting your username and password or updating your permanent visitor list, please email [email protected]

What are the Amenities Hours & Rules?

Hours: 5 AM – 11 PM Daily
Guests must be accompanied by a resident; Residents are limited to 4 guests Children under 16 must be accompanied by adult No one under the age of 12 in the gym at any time Proper gym attire required More information posted in clubhouse.

What does the HOA Dues Include?

The monthly dues go towards 3 Full Time onsite employees (2 CAMs and 1 Maintenance person), 24-hour security gate coverage, overnight Rover (parking enforcement), Part-time Concierge Security in the Clubhouse, Common Area Landscaping & Pest Control, Reserve Funding and Amenities including: Gym, Pool, Splash Park, Playground, Tennis Courts, and Pickle Ball Courts coming soon!

Where is the Lend & Loan Library?

Come check out our new Lend & Loan Library in the Clubhouse!

What are the Trash Days?

Bulk Trash & Vegetation …………………………………………. Tuesday
Recycling ……………………………………………………………… Wednesday
Regular Garbage Pickup …………………………………………. Wednesday & Saturday
* PLEASE DO NOT PUT OUT NO EARLIER THAN 5PM THE NIGHT PRIOR In Library in the Clubhouse!

How do I rent out the Clubhouse?

You can download the rental form / agreement right here: Access Form.

Where can I get my commercial Vehicle Parking permit?

You can download the rental form / agreement right here: Access Form.